Read what long-time Houston business owners and firm administrators say about working with Inner-Net for 24/7 managed IT support, ransomware recovery, cybersecurity, and day-to-day technology management.
From total ransomware remediation and disaster backup restoration to proactive 24/7 support, our clients share how dependable IT makes the difference.
“I can't remember who our last IT company was because Inner-Net has been with us for over 22 years. Inner-Net handles all our systems, servers, and firewall. We were hit with ransomware a few years ago, but because Inner-Net had set us up with a Barracuda Backup Server, it has a local copy and a cloud copy of all our data. They had us working the same day and everything completely restored in a few days, we didn't lose any work time or data. Therefore, I have a clear sense of security that we can restore our data even if the local copy is lost and that Inner-Net has done a great job securing our data.”
“Inner-Net is trustworthy and goes the extra mile whenever we have issues. I have called them on weekends, and someone answers the phone or will get back to me in minutes. Inner-Net and Merlyn Osbourne treats us like family and that is the strongest sense of security I can have for my business!”
“Dancie Ware Public Relations has had a 20-plus year relationship with Inner-Net, Inc. As our business has grown, Inner-Net has grown with us and has always met our needs. We have worked with other IT firms before, however; our relationship with Inner-Net has prevailed because of their dependability, flexibility, personal attention, and honesty.”
“In dealing with Merlyn Osbourne (president) and his team, they are always looking out for us to make sure we have the most up-to-date technology. If there is a problem, he is always available to focus on it, explain all our options and begin to work on solving the problem immediately. Merlyn and team are willing to find a solution that is satisfactory for everyone and that keeps our network secure. We highly recommend their services!”
“My name is Mike Hopkins, Jr. and I am the President of Mike Hopkins Distributing, Company Inc. We are the regional Central Texas distributor for a multitude of beverage products, primarily centered around our 30+ year partnership with Anheuser-Busch InBev. I wanted to take this opportunity to highlight our relationship with Mr. Merlyn M. Osbourne and his colleagues at Inner-Net, Inc.”
“We have been working with Merlyn for nearly our entire company history, and we were founded in 1989. Merlyn helped MHD move past the 'paper' age transitioning into the 'computer' age and now into the 'cloud based' age with confidence and precision. In our modern technological & global world, cloud based encrypted backups are paramount to your digital security. Our single biggest benefit is knowing we have a trusted partner with Merlyn and his team to provide not only the backup, but also the security that these backups need to keep our business running without interruption.”
“Before we engaged the Inner-Net team, we had our server crash without having a good backup! However, they came in, restored all our data, and setup a local backup using a Barracuda device that makes a local backup along with a copy in the cloud. Therefore, I know that if something fails on a physical level, all our data is saved on the cloud where it can be easily retrieved.”
“Inner-Net is very attentive to all our needs and concerns, no matter how big or small they may be. If we email in a question or open a support ticket, we typically have a response within minutes with an answer. We have been a customer for years and would recommend Inner-Net to anyone who wants peace-of-mind over their computers and data.”
Whether you need a dedicated one-time fix, full 24/7 managed IT services, or a custom hybrid cloud approach, we have you covered.
Have an urgent switch failure, server migration, or office relocation? We offer focused project delivery on-site or remotely.
For one predictable monthly fee, we proactively monitor, maintain, and secure your complete IT network and servers with 24/7 helpdesk.
We work seamlessly with both cloud-hosted setups and legacy on-premises servers, modernizing infrastructure without forced overhauls.
Connect with Inner-Net's senior technical leadership to discuss your IT support and cybersecurity needs.